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Services

One firm. One method. Six ways in.

Sandbox is a performance consulting firm. We help ambitious companies lead change — across the areas that decide how a business performs. Every engagement runs on our change framework and is led by a senior specialist, and is delivered to a measurable outcome.

Developing your people's capability is built into every practice. Rather than deliver training from the outside, we work directly with your teams — coaching leaders, building successors, and lifting capability inside the actual work, so the ability stays in the business when we leave.

01 · Foundation practiceLed by Angelo De Silva

Transformation & Transition

For the moments that remake a business. When the whole organisation has to change — every function at once — this is the practice that makes it hold. It is the most comprehensive expression of the CSP© change framework, and the work the rest of the firm is built around.

Succession & Generational Transition

We turn a generational handover into a step up. Family and founder-led businesses come to us as ownership and leadership pass to the next generation — and we use that moment to elevate the whole business: professionalising how it runs, building the structure and standards the incoming leaders need, and setting it up to grow beyond what the founder built. Through our Succession Architecture© approach, we work alongside both outgoing and incoming leadership, so the business comes out of the handover stronger than it went in.

Post-Merger Integration

We bring two cultures and two operating models into one performing whole. Working with both leadership teams, we articulate a single identity and operating standard, then embed it so the combined business moves as one.

Turnaround & Reset

When performance has stalled, we rebuild the operating system beneath it. We diagnose where execution breaks, redesign structure and behaviour with your team, and embed the standards that return the business to momentum.

Executive Consulting

We ready the people at the top to lead the change. Through executive coaching and mentoring, we sharpen the judgement of CEOs, successors and senior teams — and prepare the next tier to step up — so how a leader shows up becomes how the organisation performs.

Enterprise Culture Shift

The full CSP© transformation, across the whole organisation — identity, behaviour, structure, velocity and standards, articulated end to end and delivered as your Business Codex©: the documented operating system for how your company performs.

02

Performance & Productivity

Operating-model and process change that converts effort into output. We make the way your business runs its sharpest advantage, and build your teams' capability to sustain it.

Operating-model & process redesign

We map how work actually moves, then rebuild the model with your people so decisions, hand-offs and accountability run clean.

Performance management & KPI systems

We design the measures and rhythms that keep performance visible and self-correcting, tied to your own metrics.

Productivity programmes

We lift output where it matters most, working inside the teams that own delivery.

Operational restructuring

We redesign roles and reporting lines, so structure serves performance, and coach managers through the shift.

03

Revenue & Commercial Growth

Commercial change that moves the top line. We sharpen how you go to market and build the capability of the people who sell and serve.

Go-to-market & commercial strategy

We shape where and how you compete and build the plays with your commercial team so they own them.

Pricing & revenue management

We bring discipline to how value is priced and captured, grounded in your numbers.

Sales performance & capability

We develop the sales team inside their live pipeline — raising capability through the real work, not the classroom.

Customer growth programmes

We design how you grow, retain and deepen customer relationships, and embed the behaviours that deliver it.

04

Service & Customer Experience

Turning service into a measurable advantage. We make the experience your customers feel a deliberate, repeatable standard — and build the frontline capability to hold it.

Service promise articulation & cascade

We define the promise your service makes, then cascade it into hiring, onboarding, review and reward so it lives at every touchpoint.

Customer experience design

We design the journey your customer moves through, end to end, and the behaviours that carry it.

Service culture & frontline capability

We build the capability of the frontline in the flow of real service, so the standard becomes second nature.

Service standards & measurement

We put measurement behind the experience, so consistency is tracked and improving.

05EMERGING PRACTICE

AI & Digital Adoption

Advisory on absorbing AI and digital as a change — the roadmap and the readiness, not the software. We prepare the culture and structure to make technology actually deliver.

AI readiness & adoption roadmaps

We assess where you stand and build the roadmap to adopt AI with purpose, matched to real business outcomes.

Digital transformation advisory

We guide the organisational change beneath digital — the roles, decisions and behaviours that make it land.

Change management for technology

We bring your people with the technology, so adoption sticks and value is realised.

Capability for an AI-enabled workforce

We build the mindset and skills your teams need to work alongside intelligent tools.

06EMERGING PRACTICE

Sustainability & Energy

Sustainability and energy transition, on commercial terms — risk, resilience and value. We help you turn the sustainability mandate into measurable performance.

Sustainability & ESG strategy

We shape a strategy that holds up to the board and the market, grounded in commercial outcomes.

Energy transition roadmaps

We chart the path to lower-carbon operations in a way that protects and creates value.

Sustainable operations

We embed sustainable practice into how the business runs day to day.

ESG governance & reporting

We put the governance and reporting in place to meet rising expectations with confidence.

Change is easier to lead with the right partner beside you.

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